Stage 1 Appeals Log · Golden Key Training Centre

You have 5 working days. A Stage 1 appeal must be raised within 5 working days of receiving the disputed assessment decision. Your assessor then has 5 working days to respond. If you are outside that window, call 01753 247705 before you send anything.

What this form is

This is the first half of form GKTC-FORM-02, the Stage 1 Appeals Log named in the assessment appeals policy. It asks for your details and your grounds for appeal, which are the two parts of the form that belong to you.

The rest of GKTC-FORM-02 is completed by the centre: your assessor records their review findings and the outcome, and the Internal Quality Assurer countersigns if the appeal is escalated. You do not fill those in.

Sending this starts your Stage 1 appeal and records the date it was raised.

Appealing, not complaining. This form is for a decision made about your work. If your concern is about how the centre ran something, use the complaints policy instead.

All fields are required unless marked optional.

1. Learner and assessment details

Learner full name

Learner ID or reference optional, if you have been given one

Email

Phone optional

Qualification

Unit or criteria being disputed

Assessor name

Date the assessment was conducted

Date you received the decision

2. Your grounds for appeal

On what grounds are you appealing? Choose all that apply.

Procedural irregularity. The assessor did not follow the assessment criteria or the assessment principles.

Assessor bias. There is evidence of unfair treatment, prejudice or discrimination.

Mitigating circumstances. Severe circumstances during a live observation were communicated but not taken into account.

Your rationale

Set out what happened and why the decision should be looked at again. Include dates, locations and anything that supports it. A qualified assessor's professional judgement cannot be appealed on its own: there has to be evidence of a procedural failure or of bias.

This form is not connected yet. Call 01753 247705 and we will pick it up from there.

Rather do it on paper?: Download the full form, complete sections 1 and 2, and hand it to your assessor. GKTC-FORM-02 (PDF)
Call: 01753 247705
Visit: Golden Key Training Centre
Regal Court Business Centre
42 to 44 High Street
Slough, Berkshire SL1 1EL
United Kingdom

What happens next: Your assessor reviews the portfolio evidence with you, explains their reasoning, and records the outcome on GKTC-FORM-02. If it is still unresolved you have 7 working days to take it to Stage 2, a formal review by the Internal Quality Assurer.

Document reference: GKTC-FORM-02 | Operational Policy Document | Golden Key Training Centre Limited

Back to the assessment appeals policy